AI knowledge
Create a knowledge base for your AI chatbot by combining general AI knowledge with your own data. Teach it about your products, upload manuals, scrape websites and define how it should use this information.
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Products
AI accesses all your products through the product feeds you already use for ads, keeping up-to-date information about availability, prices, descriptions, and more.
Websites content
Scrape your website to gather key information about your business—FAQ, contact info, blog articles, and anything else the AI should know.
Documents
Upload important documents in any text format - manuals, instructions or guides. AI can extract, save and use the information, whether it's a Word document, PDF, CSV, etc.
Keep data up to date
Set automatic updates to ensure the information stays up to date and accurate at all times.
General AI knowledge
Equip the AI with general knowledge to understand the world beyond your e-shop. Define clear boundaries for how it responds to questions outside your business scope.
Find out how Amio can help your support and sales
Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.
Power your e-shop with the most capable AI chatbot
AI chatbot
Conversational designer
AI Knowledge base
Analytics
Helpdesk connectors
Channels
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Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques
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