AI Chatbot that truly helps your customers

AI chatbot that guides your customers through the buying journey—finding the right product, assisting with purchases, and answering post-sale questions.

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AI that knows your business

The AI chatbot will learn everything about your business—your products, website content, and any additional documents you provide. Regular auto-refresh keeps everything up to date.

AI tone of voice

Set the tone of your AI bot—define the style, copy, emoji use, and sales focus. Ensure every response fits your brand.

Custom answers

Create fully customized answers for high-priority questions. Build rich messages with buttons, images, and custom actions, or trigger backend business logic when needed. Take full control over the response.

Connect with your Helpdesk

The AI resolves over 90% of questions, but live agent involvement is essential for top-tier support. Connect your existing Helpdesk to ensure handoff to a human when required.

Zendesk
Gorgias
Freshdesk
Front

Integrate your e-commerce platform

Integrate your e-commerce platform to access order details or make any changes customers request—all without leaving the chatbot.

Shopify
Wordpress
WooCommerce
Magento
100+ e-shops trust Amio
FootshopDATARTAlpine ProAlpine ProEuropcarpilukapilukabagindbagindpigu.ltpigu.ltmultisportmultisportDonioDonioAktinAktinMuzikerMuzikeriStyleiStyle
FootshopDATARTAlpine ProAlpine ProEuropcarpilukapilukabagindbagindpigu.ltpigu.ltmultisportmultisportDonioDonioAktinAktinMuzikerMuzikeriStyleiStyle

Find out how Amio can help your support and sales

Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.

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Our Expert
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Power your e-shop with the most capable AI chatbot

AI chatbot

Amio
Tidio
Manychat
Botsonic
GPT 4o
Info
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Prompt design
Info
Instruct the chatbot on how it should respond.
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Conversational context
Info
AI considers chat history in answers.
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Page context
Info
AI considers the customer's location on the web.
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Shopping assistant
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The chatbot gathers relevant information from the customer and guides them to the appropriate products or product section.
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Multilingual
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Conversational designer

Amio
Tidio
Manychat
Botsonic
Predefined answers
Info
A chatbot can respond with predefined answers to specified topics.
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Chatbot templates
Info
Pre-configured chatbot for a quick start.
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Chatbot cloning
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Chat events
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Triggers for proactive outreach, welcome messages, and more.
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Reusable conversational blocks
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Variables
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Variables that can be used on multiple places of conversational flow (email address, opening hours, etc.)
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AI Knowledge base

Amio
Tidio
Manychat
Botsonic
Product feeds
Info
XML feed containing product details, descriptions, stock availability, etc.
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Web scraping
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Documents
Info
PDF, CSV, etc.
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Analytics

Amio
Tidio
Manychat
Botsonic
Number of chats
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User feedback
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Helpdesk connectors

Amio
Tidio
Manychat
Botsonic
Email fallback
Info
Transfer the conversation to email for live agent handover.
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Generic connector
Info
Connect to any help desk via email connector.
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FreshChat
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SalesForce
Info
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Channels

Amio
Tidio
Manychat
Botsonic
Webchat
Info
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Mobile in-app chat
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Facebook Messenger
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WhatsApp
Info
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We understand your business on

Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques

Request a demo