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100 % accurate answers
3x online Conversion
1-Click Integration
Chat GPT-4o
100+ e-shops trust Amio
Amio is a more accessible, e-commerce-focused alternative to LivePerson. Choose Amio for faster setup and mid-market pricing; LivePerson for enterprise contact center scale.
When to choose Amio
- You are a mid-market e-commerce brand
- You want GPT-native AI with fast time-to-value
- You need product catalog and order integration
When to choose Liveperson
- You are a large enterprise contact center
- You need legacy telco and CCaaS integrations
AI Chatbot
Amio
Liveperson
GPT 4o
Prompt design
Instruct the chatbot on how it should respond.
Conversational context
AI considers chat history in answers.
Multilingual
Page context
AI considers the customer's location on the web.
Shopping assistant
The chatbot gathers relevant information from the customer and guides them to the appropriate products or product section.
Conversational designer
Amio
Liveperson
Predefined answers
A chatbot can respond with predefined answers to specified topics.
Chatbot templates
Pre-configured chatbot for a quick start.
Chatbot cloning
Reusable conversational blocks
Chat events
Triggers for proactive outreach, welcome messages, and more.
Variables
Variables that can be used on multiple places of conversational flow (email address, opening hours, etc.)
AI Knowledge base
Amio
Liveperson
Documents
PDF, CSV, etc.
Web scraping
Product feeds
XML feed containing product details, descriptions, stock availability, etc.
Analytics
Amio
Liveperson
Number of chats
User feedback
Hand over to live agent
Helpdesk connectors
Amio
Liveperson
SalesForce
Generic connector
Connect to any help desk via email connector.
Email fallback
Transfer the conversation to email for live agent handover.
FreshChat
Channels
Amio
Liveperson
Webchat
WhatsApp
Facebook Messenger
Mobile in-app chat
Amio vs Liveperson FAQ
Is Amio an alternative to LivePerson?
Why do businesses choose Amio over Liveperson?
Advanced AI capabilities
Help-desk integrations
Fully customizable
Extended Analytics
Find out how Amio can help your support and sales
Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.
Book a demo
3 steps to build an AI chatbot
Step 1
Import data
AI chatbot will operate on top of your data. Upload files, add product feeds, or even crawl the web with regular data auto-refresh.
Step 2
Customize AI chatbot
Instruct AI how it should answer, set your copy-write and tone of voice, set predefined answers, define product discovery questions, and change the look of the chat widget.
Step 3
Integrate & deploy
Integrate AI chatbot with your e-commerce platform, helpdesk, and Google Tag Manager. Get data from your systems and deploy in minutes.
Why they love Amio?
Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.
It was very easy to set up the bot, their team is really professional and onboarding was great.
I recently had the opportunity to try out Amio’s chatbot service and I was extremely impressed with the onboarding process.
Ivan Lazic
IT and Sales Executive
Case study
Amio is the first chatbot that brought us significant and real cost savings.
Jan Neuvirt
COO
Case study
The chat bot application is user-friendly and in addition, Amio shared their experience and valuable tips for improving client engagement.
Viktoras Staliauskas
Customer Experience Management Expert
We understand your business on
Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques
Request a demo