Conversational designer

Design any conversational flow you can imagine. Create custom interactions with precise texts, buttons, system integrations, conditions, and more.

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AI in any conversation path

Combine AI with predefined conversations. Transition naturally between AI-driven responses and structured flows, moving back and forth as needed.

Custom answers

Create custom answers for specific topics like order status, order changes, or any other key inquiries. Define precise responses to ensure accurate and controlled communication.

Reusable blocks

Create conversational blocks that can be used across multiple flows. Ideal for interactions like customer feedback—build once, use anywhere.

Chatbot templates

Skip the work of building from scratch. Use ready-made templates to create chatbots in minutes and customize them to fit your needs.

Code, API, and conditions

For advanced customization, use API calls, custom code, and conditions to build anything you can imagine. Take full control over your chatbot’s logic.

Live agent handover

Escalate to a live agent from any point in the conversation. Ensure customers get human support exactly when they need it.

Any channel

Connect with your customers on any channel – mobile chat, webchat, and messengers. Improve customer experience and increase the impact of your chatbot.

100+ e-shops trust Amio
FootshopDATARTAlpine ProAlpine ProEuropcarpilukapilukabagindbagindpigu.ltpigu.ltmultisportmultisportDonioDonioAktinAktinMuzikerMuzikeriStyleiStyle
FootshopDATARTAlpine ProAlpine ProEuropcarpilukapilukabagindbagindpigu.ltpigu.ltmultisportmultisportDonioDonioAktinAktinMuzikerMuzikeriStyleiStyle

Find out how Amio can help your support and sales

Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.

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Our Expert
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Power your e-shop with the most capable AI chatbot

AI chatbot

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GPT 4o
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Prompt design
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Instruct the chatbot on how it should respond.
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Conversational context
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AI considers chat history in answers.
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Page context
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AI considers the customer's location on the web.
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Shopping assistant
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The chatbot gathers relevant information from the customer and guides them to the appropriate products or product section.
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Multilingual
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Conversational designer

Amio
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Manychat
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Predefined answers
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A chatbot can respond with predefined answers to specified topics.
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Chatbot templates
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Pre-configured chatbot for a quick start.
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Chatbot cloning
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Chat events
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Triggers for proactive outreach, welcome messages, and more.
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Reusable conversational blocks
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Variables
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Variables that can be used on multiple places of conversational flow (email address, opening hours, etc.)
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AI Knowledge base

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Product feeds
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XML feed containing product details, descriptions, stock availability, etc.
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Web scraping
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Documents
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PDF, CSV, etc.
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Analytics

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Number of chats
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User feedback
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Helpdesk connectors

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Email fallback
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Transfer the conversation to email for live agent handover.
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Generic connector
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Connect to any help desk via email connector.
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FreshChat
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SalesForce
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Channels

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Webchat
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Mobile in-app chat
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Facebook Messenger
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WhatsApp
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We understand your business on

Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques

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