Freshchat AI chatbot

Integrate an AI chatbot into Freshchat with Amio. Automate over 90% of customer inquiries and escalate to a live agent when necessary.

Amio Logo

Increase efficiency, reduce cost, and drive more sales

60%+ cost savings

Green checkmark in circle
Automate support with AI
Green checkmark in circle
Accurate answers
Green checkmark in circle
Web-chat & in-app chat
Green checkmark in circle
WhatsApp, Messenger, etc.

3x online conversions

Green checkmark in circle
Virtual shopping assistant
Green checkmark in circle
Product discovery
Green checkmark in circle
Proactive outreach
Green checkmark in circle
Access to all products

5* customer service

Green checkmark in circle
Available 24/7
Green checkmark in circle
Unlimited chats at the same time
Green checkmark in circle
Multi-channel
Green checkmark in circle
Escalate to live agent

How Freshchat AI chatbot works?

AI customer service

The AI chatbot handles after-sales questions, checks order status, and accesses customer data. It also serves as a virtual shopping assistant, recommending products based on customer preferences.

Shopping cart icon
Order History

Escalate to live agent

When complex questions arise, the AI chatbot seamlessly transfers the conversation to a live agent, ensuring customers receive the support they need.

Illustration showing AI chatbot transferring the conversation to a live agent.

Call center off-hours

When your call center is off or agents are unavailable, the AI chatbot keeps customer support active by redirecting inquiries to alternative channels like email, WhatsApp, or other messaging platforms.

Illustration showing AI chatbot redirecting customer to alternative messaging platform

Find out how Amio can help your support and sales

Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.

Book a demo
Our Expert
Name tag for cursor: "You"

Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.

Vladimir Krejcir
Head of Call Center
Case study

It was very easy to set up the bot, their team is really professional and onboarding was great.

Nevena Djorovic
Customer Care Team Leader
Case study

I recently had the opportunity to try out Amio’s chatbot service and I was extremely impressed with the onboarding process.

Ivan Lazic
Ivan Lazic
IT and Sales Executive
Case study

Amio is the first chatbot that brought us significant and real cost savings.

Jan Neuvirt
COO
Case study

The chat bot application is user-friendly and in addition, Amio shared their experience and valuable tips for improving client engagement.

Viktoras Staliauskas
Viktoras Staliauskas
Customer Experience Management Expert

We understand your business on

Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques

Start free