Chatbot analytics
Track performance at every level—whether it's reducing call center load or boosting your e-shop’s conversion rates, get the insights you need to optimize your chatbot even further.
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Chatbot performance
Track the number of conversations, measure automation levels, and see how effectively your chatbot handles interactions.
Answers distribution
Track how customers move through conversations—whether the bot resolves their inquiry, a human steps in, or they leave the chat.
Conversation insights
Discover the most common topics in customer questions and drill down into individual conversations to gain real insights.
Google Analytics
Pass UTM parameters when recommending products and track key chat events—conversation started, answered by bot, and more—pushing them directly to Google Analytics events.
Find out how Amio can help your support and sales
Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.
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AI chatbot
Conversational designer
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Analytics
Helpdesk connectors
Channels
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Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques
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