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Textilomanie's chatbot automates 70+ % of the domestic market. Expanding to 4 more languages was just a click away.
Pain - Textilomanie was struggling with many repetitive customer requests in several languages. For each country, they had to have at least one native speaker doing support
Solution - AI chatbot on its website in the form of a web chat automates the majority of customers’ questions.
Result - Textilomanie reduced the workload of repetitive questions for customer support agents so they have more time to answer important and more specific customers’ questions. Textilomanie now has 24/7 and fast support.
Test the chatbot at: vypredajobliecok.cz/
Textilomanie is an e-shop with bed linen, bedding, mattresses, and more. They have several brands operating across 6 countries. Because of their success and growth Textilomanie had an increasing number of repetitive requests coming in from customers.
They needed a fast solution for multiple languages that would work with the SupportBox help desk.
The speed of setting up Amio's chatbot and ease of getting started surprised the whole team. We quickly reached automation level beyond our expectations
If you're impressed at what Textilomanie achieved in such a short time, why not talk to Amio and discover your own success?
Book a demo