5 Best WooCommerce AI Chatbots 2024 - 95 % Automation

Chatbots aren’t just for after-sales questions anymore—like the classic “Where’s my package?” inquires. They’ve leveled up! Now they can handle everything from product recommendations to answering any question your customers throw at you. 😀

Imagine this: all your customer questions are answered automatically, with no need for human intervention. Sounds pretty awesome, right?

In this article, we’re showcasing AI chatbot solutions that aim to deliver exactly that for your WooCommerce store. What provider to pick? That’s up to you. We’re just about to give you hard data. ✌️

What is WooCommerce AI Chatbot

First things first—what an AI chatbot really is. Customer support used to rely on live chat—real people typing away, trying to keep up with all the questions. It worked, but it was exhausting and expensive.

Then came chatbots. These early bots were a huge help, handling about 40-60% of the work. They used buttons and simple question recognition to get the job done. But, they had limits—they couldn’t handle complex questions or give detailed product info.

Now, we’ve got AI chatbots. These bots are next-level. They can have real conversations, pull up products from your WooCommerce store, make smart recommendations, and even tap into “internet knowledge”.

In this chapter, we’ll dive into what makes these AI chatbots so special and why they’re a big deal for your WooCommerce store.

AI chatbots are a big deal for your WooCommerce store. If you’re still on the fence, read all the benefits of AI chatbots for online stores. And if you’re ready to dive in, we’ll jump right into comparing the top 5 solutions.

5 Best Woocommerce AI Chatbots

We tested 40+ AI chatbots and picked the top 5 for your WooCommerce store. We focused on the AI capabilities and how well they use data like product feeds. This ensures the chatbot knows what you’re selling and can talk about it intelligently.

Here’s a quick overview:

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Now, let’s dive into the details.

1. Amio

It’s always a bit tricky to sing the praises of a product in your own article. No one wants to sound too self-congratulatory, right?

So, let’s keep it simple and let the product speak for itself:

Main features:

• ✅ Latest GPT - GPT-4o
• ✅ Predefined answers - for “hard-coded” responses
• ✅ Custom AI knowledge base - PDFs, texts, website scraping, etc.
• ✅ Product search
• ✅ Auto-Refresh - keeps your knowledge base up-to-date
• ✅ Chatbot templates - e-commerce, customer support, small talk, and more
• ✅ Multichannel communication - live chat, email, Messenger, WhatsApp, Viber, etc.

But don’t just take our word for it! Check out what our users are saying and see what they’ve achieved with the Amio AI chatbot.

Pricing:

• Chatbot Starter: €150/month - 400 conversations
• AI Expert: €350/month - 1.000 conversations
• AI Scale: starts at €2.950/month - unlimited

2. Woowbot.pro

Woobot.pro, developed by QuantumCloud, is a WooCommerce chatbot plugin that supports both DialogFlow and OpenAI. It makes integration a breeze, with native WooCommerce extension support for easily adding a webchat widget to your store and loading products directly from WooCommerce.

One standout feature is its ability to display product thumbnails right inside the chat, which enhances the shopping experience. However, the webchat design could be improved.

Pros:

• ✅ Native WooCommerce plugin
• ✅ Supports multiple AI engines (GPT, DialogFlow)
• ✅ Efficient product search within the chat

Cons:

• ❌ Lacks non-AI features like predefined answers and chatbot templates
• ❌ No option to hand over chats to a live agent
• ❌ Chat design isn’t very compelling and could use more customization
• ❌ Missing product details like availability, descriptions, sizes, etc.

Pricing:

• Starter: $4/month
• Professional: $8/month
• Master: €16/month

3. Tidio

Tidio.com is a well-known customer support tool that brings together live chat, social media, and email into a single platform. It’s designed to help businesses manage customer interactions with the added benefit of AI chatbots.

Pros:

• ✅ Handover to live agents
• ✅ Multichannel communication across live chat, email, and Messenger
• ✅ Enhanced analytics
• ✅ Attractive and customizable chat design
• ✅ Low pricing for small projects

Cons:

• ❌ Limited AI capabilities on lower-tier plans
• ❌ No support for product searches or feeds
• ❌ Restricted AI usage in certain industries (e.g., gambling, political campaigns, healthcare, etc.)
• ❌ Free plan is very limited—useful mainly for one-time testing
• ❌ Costs escalate for more than 300 conversations per month

Pricing:

• Free: €0/month - 50 conversations (⚠️ lifetime)
• Lyro AI: €39/month - 300 conversations
• Tidio+: €749/month - conversations on request
• Enterprise: €2.999/month - unlimited conversations

4. Robofy.ai

Robofy.ai is a GPT-powered chatbot that offers features like website scraping for building an AI knowledge base, multichannel deployment (web chat, Messenger, WhatsApp, etc.), and a shared message inbox for handling non-automated questions.

Pros:

• ✅ Handover to live agents with Team Inbox capabilities
• ✅ Multichannel communication - live chat, Messenger, WhatsApp, etc.
• ✅ WooCommerce plugin
• ‍✅ Website scraping for AI knowledge base
• ✅ Auto-refresh of scraped data

Cons:

• ❌ Limited webchat branding
• ❌ No support for product searches or feeds
• ❌ No product feeds - relies on web scraping, which may not be ideal for stores with a large number of products.
• ❌ No predefined answers
• ❌ No chatbot templates - slower onboarding

Pricing:

• Basic - Professional: €15 -€ 89/month - 2.000 chats (⚠️ GPT3.5)
• Enterprise: €349/month - unlimited chats (GPT4)

5. WooCommerce (ChatGPT) Chatbot by Webkul

Webkul has developed a WooCommerce plugin that integrates a GPT AI assistant, combining the power of predefined responses (using Natural Language Processing (NLP) technology) with AI-generated answers (powered by GPT-3.5 Turbo). This plugin offers the essential features you’d expect, like chat history, while also allowing you to add products directly to the AI’s knowledge base.

Pros:

• ✅ Predefined answers - for “hard-coded” responses
• ✅ Product upload for AI knowledge base

Cons:

• ❌ Older GPT Version (GPT-3.5 Turbo)
• ❌ Requires technical expertise
• ❌ Plugin is not available through the official WooCommerce extension portal
• ❌ No product feeds for up-to-date information
• ❌ No website scraping
• ❌ Limited support from the vendor

Pricing:

• €599 one time

Conclusion

There are plenty of AI chatbot options out there, and we’ve highlighted the 5 best suited for your WooCommerce store. Ultimately, the choice is yours—consider your specific needs and pick the one that fits best. Our goal was to provide you with transparent information, outlining the most relevant aspects to help you make an informed decision.

If you need any assistance with your decision, don’t hesitate to reach out. We’re here to help you find the best option, even if it turns out to be one of our competitors. ✌️