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Donio’s AI chatbot enhanced the fundraising process by efficiently handling inquiries from both fundraisers and donors.
Donio is a platform designed to help individuals and organizations raise funds for various causes, including community projects, medical expenses, and business ideas.
The platform ensures that users receive 100% of the collected funds, with operational costs covered by voluntary contributions from donors.
Since its inception, Donio has successfully raised over €80 million. Founded by David Procházka and powered by a dedicated team, Donio aims to make philanthropy easier and more impactful through accessible crowdfunding.
Pain - Donio faced challenges that slowed the fundraising process. Donors frequentlysought additional information about campaigns, and fundraisers had specificquestions that required timely responses. This led to delays, with the Donio teamoften overwhelmed by repetitive inquiries, making fundraising more difficult.
Solution - To address these challenges, Donio introduced an AI chatbot that could access and utilize website content to cover the entire fundraising process and specific campaign details.
The chatbot efficiently responds to a wide range of questions from both donorsand fundraisers, reducing the need for manual intervention.
Result - The AI chatbot reduced email inquiries by 30%, significantly lightening the Donio team's workload. Accessible through the main platform, the chatbot ensures fast answers, streamlining the fundraising process and allowing Donio to focus on more strategic tasks.
Test the chatbot at: donio.cz
Amio reduced the volume of emails to our support team by 30% in the first month we went live
If you're impressed at what Donio achieved, why not talk to Amio and discover your own success?
Book a demo