Europcar's chatbot gets customers even when everyone is offline
Europcar uses the Amio chatbot to support potential customers 24/7 and convert them into leads for the sales team.
Results
Pain - Bounce rate of website visitors is high. Potential customers leave when they cannot find particular information or suitable car right away.
Solution - Chatbot is available to answer common question and offer help from a live agent to find out tailored solution.
Result - Europcar faced increase of qualified leads and consequent growth in online bookings
Test the chatbot at: europcar.rs
About the Europcar
Europcar is a provider of integrated mobility services. It offers a wide range of car rental or leasing services including vehicle rentals on a short-term basis, low-cost rental services, car-sharing, and booking services through its fleet of cars, vans,
and trucks.
The company needed a chatbot to automate incoming repetitive requests and collect leads from their websites.
Setting up the chatbot and customizing the webchat was really quick. Plus, we got positive results within the first month of deployment.
Bring your own success!
If you're impressed at what Europcar achieved, why not talk to Amio and discover your own success?
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