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100 % accurate answers
3x online Conversion
1-Click Integration
Chat GPT-4o
100+ e-shops trust Amio
Amio is the stronger choice for e-commerce with native product feeds, order APIs, and help desk handover. Chatbase suits teams that only need a document-based GPT chatbot without store integration.
When to choose Amio
- You sell products online and need catalog-aware AI
- You want a no-code conversational designer
- You need multi-channel support (web, WhatsApp, Messenger)
When to choose Chatbase
- You only need a simple chatbot trained on PDFs
- You have no e-commerce or order management requirements
AI Chatbot
Amio
Chatbase
GPT 4o
Prompt design
Instruct the chatbot on how it should respond.
Conversational context
AI considers chat history in answers.
Shopping assistant
The chatbot gathers relevant information from the customer and guides them to the appropriate products or product section.
Multilingual
Page context
AI considers the customer's location on the web.
Conversational designer
Amio
Chatbase
Predefined answers
A chatbot can respond with predefined answers to specified topics.
Chatbot templates
Pre-configured chatbot for a quick start.
Chatbot cloning
Reusable conversational blocks
Chat events
Triggers for proactive outreach, welcome messages, and more.
Variables
Variables that can be used on multiple places of conversational flow (email address, opening hours, etc.)
AI Knowledge base
Amio
Chatbase
Documents
PDF, CSV, etc.
Web scraping
Product feeds
XML feed containing product details, descriptions, stock availability, etc.
Analytics
Amio
Chatbase
Number of chats
User feedback
Automation rate
Helpdesk connectors
Amio
Chatbase
Generic connector
Connect to any help desk via email connector.
Email fallback
Transfer the conversation to email for live agent handover.
SalesForce
FreshChat
Channels
Amio
Chatbase
Webchat
WhatsApp
Facebook Messenger
Mobile in-app chat
Amio vs Chatbase FAQ
How is Amio different from Chatbase?
Can Amio use my product catalog like Chatbase uses PDFs?
Why do businesses choose Amio over Chatbase?
Advanced AI capabilities
Help-desk integrations
Fully customizable
Extended Analytics
Find out how Amio can help your support and sales
Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.
Book a demo
3 steps to build an AI chatbot
Step 1
Import data
AI chatbot will operate on top of your data. Upload files, add product feeds, or even crawl the web with regular data auto-refresh.
Step 2
Customize AI chatbot
Instruct AI how it should answer, set your copy-write and tone of voice, set predefined answers, define product discovery questions, and change the look of the chat widget.
Step 3
Integrate & deploy
Integrate AI chatbot with your e-commerce platform, helpdesk, and Google Tag Manager. Get data from your systems and deploy in minutes.
Why they love Amio?
Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.
It was very easy to set up the bot, their team is really professional and onboarding was great.
I recently had the opportunity to try out Amio’s chatbot service and I was extremely impressed with the onboarding process.
Ivan Lazic
IT and Sales Executive
Case study
Amio is the first chatbot that brought us significant and real cost savings.
Jan Neuvirt
COO
Case study
The chat bot application is user-friendly and in addition, Amio shared their experience and valuable tips for improving client engagement.
Viktoras Staliauskas
Customer Experience Management Expert
We understand your business on
Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques
Request a demo